1. Home
  2. FAQ

Meter Jackpot FAQ

Got questions about your account, deposits, games, or withdrawals? You'll find clear answers here — written for Philippines players.

Account Deposits Withdrawals Games Promotions Security Mobile & App

Account & Registration

Creating an account is quick. Click the Register button at the top of the page and fill in your details — mobile number, username, and password. Once you confirm your registration via OTP, your account is active. The whole process usually takes under three minutes. You must be at least 21 years old to register.

Identity verification (KYC) is required before you can make withdrawals. You'll need to submit a valid, government-issued Philippine ID. Accepted documents include:
  • Philippine Passport
  • SSS / UMID Card
  • Driver's License
  • PhilSys National ID
  • Voter's ID
Upload a clear photo or scan of your ID through your account dashboard. Verification is typically processed within 24 hours.

No. Each player is allowed only one account on Meter Jackpot. Creating duplicate accounts is a violation of our Terms & Conditions and may result in permanent account suspension. If you've lost access to your account, use the recovery option on the Login page or contact our support team for assistance.

Go to the Login page and click "Forgot password?" You'll be asked to verify your identity using your registered mobile number. An OTP will be sent to that number, after which you can set a new password. The process is secure and usually done within a few minutes. Make sure you still have access to the mobile number linked to your account.

Deposits

Meter Jackpot supports PHP deposits through several methods suited to Philippine players, including local bank transfers, online/mobile banking, and popular e-wallets like GCash and Maya. All deposits are processed in Philippine Peso (₱). Credit cards and cryptocurrency are not accepted as payment methods.

Most deposits are credited to your Meter Jackpot wallet within a few minutes after the transaction is confirmed on the payment provider's end. If your deposit hasn't appeared after 30 minutes, check your transaction history. If there's still an issue, contact our support team with your transaction reference number and they'll sort it out promptly.

Minimum deposit amounts may vary depending on the payment method you choose. Check the deposit section in your account dashboard for the current minimums per payment channel. All amounts are in Philippine Peso (₱).

Withdrawals

To withdraw, log in to your account, go to the withdrawal section of your dashboard, and submit a request. You'll need to have completed KYC verification first. Withdrawals are processed to your registered Philippine bank account or e-wallet in PHP. Make sure the account details you submit match your verified identity to avoid delays.

Processing times depend on the withdrawal method and verification status of your account. Standard processing typically happens within one to three business days. E-wallet withdrawals may be faster than bank transfers in some cases. If your withdrawal is taking longer than expected, contact support with your withdrawal reference number.

Common reasons for a declined withdrawal include:
  • KYC verification not yet completed
  • Unmet wagering requirements on bonus funds
  • Bank or e-wallet account details don't match your verified name
  • Pending account review by our compliance team
Log in and check your account notifications for a specific reason. If the issue isn't clear, reach out to our support team and they'll walk you through it.

Games

Meter Jackpot offers a wide range of games for Philippines players, including slots, live casino tables (baccarat, roulette, blackjack), fish shooting games, eBingo, online poker, and sports betting. For sports, you can bet on basketball (PBA and NBA), volleyball, boxing, football, esports, and major international events. Browse the full selection on the Game Lobby page.

All slot and RNG-based games on Meter Jackpot use a Random Number Generator (RNG) to ensure that each outcome is independent and unpredictable. Live casino games are streamed from real tables with human dealers, following standard card and table game rules. The platform is designed for fair, transparent gameplay — no outcome can be manipulated or predicted in advance.

Fish shooting games are arcade-style betting games where you use virtual bullets (which cost credits) to shoot and catch fish on screen. Each fish has a different value, and catching them earns you corresponding rewards. The key is managing your bet size per bullet wisely — higher-value fish pay more but require more firepower. Head to Fish Games to try them out.

Promotions & Bonuses

Log in to your account and check the Promotions section of your dashboard. Eligible offers will be clearly listed there based on your account status and activity. You can also visit the Promotions page to see current deals available to registered players.

Most bonus offers come with wagering (turnover) requirements, which means you'll need to play through a certain amount before bonus-derived winnings can be withdrawn. The specific requirements are detailed in each promotion's terms. Always read the full terms of any offer before claiming it so you understand the conditions.

Security & Mobile Access

Yes. Meter Jackpot uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Personal information is handled in accordance with our Privacy Policy. We also support OTP-based login verification for new devices, adding another layer of protection against unauthorized access.

Absolutely. Meter Jackpot is fully optimized for mobile browsers on both Android and iOS, so you can log in and play directly from Chrome, Safari, or any modern mobile browser without installing anything. If you prefer a dedicated app experience, you can also download the app for a smoother, more app-like feel on your phone.

If you receive an OTP that you did not request, do not share it with anyone. This could mean someone is attempting to access your account. Change your password immediately via the Login page and contact our support team. Never give your OTP or password to anyone — our staff will never ask for it.

Responsible gaming tools are available through your account settings. You can set daily, weekly, or monthly deposit limits, or request a temporary or permanent self-exclusion if you feel your gaming is becoming a problem. Visit our Responsible Gaming page for more information on how these tools work and where to find additional support.

Still have a question? If you can't find the answer here, our support team is available 24/7. Reach out directly from your logged-in account dashboard and a team member will get back to you promptly.

Explore Meter Jackpot

New Player?

Registration takes about two minutes. Join Meter Jackpot and access slots, live casino, sports betting, and more — all in one platform.

Create Free Account

Play Responsibly

Meter Jackpot is for players aged 21 and above. Set limits, take breaks, and always play within your budget. There are no guaranteed wins.

Responsible Gaming

Helpful Pages

Why Philippines Players Choose Meter Jackpot

Beyond the FAQ — here's what makes our platform worth your time.

PHP Payments Only

All transactions are in Philippine Peso. Fund your account and withdraw your winnings through local banks or e-wallets like GCash and Maya.

Mobile-First Design

Play from anywhere in the Philippines — whether you're in Manila, Cebu, or Davao. The platform runs smoothly on any smartphone browser or our dedicated app.

Secure & Encrypted

SSL encryption and OTP login verification protect your account and your money on every session, every time.

Hundreds of Games

Slots, live casino, fish shooting, sports betting, eBingo — a full entertainment platform built around what Philippines players enjoy most.

VIP Rewards

Every session earns you progress toward VIP status. Unlock exclusive perks, higher limits, and personalized service as you level up.

24/7 Player Support

Our support team is available around the clock. Got an issue at 2am? We're still here. Contact us from your account dashboard anytime.

Ready to Start Playing?

Create your free Meter Jackpot account today. Access slots, live casino, fish games, sports betting, and more — all on one platform built for Philippines players.

Register for Free Browse Games Get the App